We expect you will love our products, but should you not, we have a very generous and fair return policy.
Rocket Pure has a lifetime product guarantee of 100% satisfaction, or a 100% refund or replacement. If you are not satisfied with your purchase, we are happy to refund your purchase in full, less shipping and handling, or send you one of our other products at no charge. Please let us know which you prefer. This policy is good for the life of the product purchased in the United States. We’re really pretty nice people. If you don’t like the product, we will help you, guaranteed.
We are very reasonable people, so please do not hesitate to contact us about any issues or questions you have.
Also, if your Rocket Pure product(s) didn’t arrive to you in a satisfactory condition due to some complete screw-up from a shipping company or postal service, e-mail us and we will do what we can to make you a happy customer, or return your money.